{"id":1496,"date":"2024-04-11T19:18:10","date_gmt":"2024-04-11T16:18:10","guid":{"rendered":"https:\/\/servicepoint.bg\/kak-da-opakovam-ustroystvoto-si-predi-da-go-izpratya-za-serviz\/"},"modified":"2026-06-04T10:38:03","modified_gmt":"2026-06-04T07:38:03","slug":"how-do-i-pack-my-device-before-sending-it-in-for-service","status":"publish","type":"page","link":"https:\/\/servicepoint.bg\/en\/how-do-i-pack-my-device-before-sending-it-in-for-service\/","title":{"rendered":"How do I pack my device before sending it in for service?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1496\" class=\"elementor elementor-1496 elementor-1399\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3d277d8 e-flex e-con-boxed e-con e-parent\" data-id=\"3d277d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ca50d8 elementor-widget elementor-widget-text-editor\" data-id=\"7ca50d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We would like to give you some tips on how to pack your device for repair so that it reaches us safely.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58d2923 elementor-widget elementor-widget-image\" data-id=\"58d2923\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"650\" height=\"215\" src=\"https:\/\/servicepoint.bg\/wp-content\/uploads\/2024\/04\/serviz-za-telefoni-samsung.jpg\" class=\"attachment-full size-full wp-image-1407\" alt=\"\" srcset=\"https:\/\/servicepoint.bg\/wp-content\/uploads\/2024\/04\/serviz-za-telefoni-samsung.jpg 650w, https:\/\/servicepoint.bg\/wp-content\/uploads\/2024\/04\/serviz-za-telefoni-samsung-300x99.jpg 300w\" sizes=\"(max-width: 650px) 100vw, 650px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56cb3d9 elementor-widget elementor-widget-heading\" data-id=\"56cb3d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Which packaging is right?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8140140 elementor-widget elementor-widget-text-editor\" data-id=\"8140140\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your shipment goes through couriers and scads on the way to our service. Therefore, it is important that the shipping packaging protects your device from pressure, impact and other external influences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6336f elementor-widget elementor-widget-heading\" data-id=\"bb6336f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Which pack size is right?<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4df20a9 elementor-widget elementor-widget-text-editor\" data-id=\"4df20a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Use as accurate a package as possible. The more compact you pack, the less space the product has to move around in the package (carton) and it won&#8217;t be damaged further.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb78470 elementor-widget elementor-widget-heading\" data-id=\"bb78470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Choose a suitable outer packaging.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1575dbc elementor-widget elementor-widget-text-editor\" data-id=\"1575dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A strong outer packaging is crucial for safe transportation. We recommend using packaging made of thick cardboard. Do not use standard envelopes or bubble wrap as they will not adequately protect your device.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1b5918 elementor-widget elementor-widget-heading\" data-id=\"e1b5918\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Make sure the device is well sealed in the packaging.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a920d75 elementor-widget elementor-widget-text-editor\" data-id=\"a920d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Optimal sealing prevents the device from moving in the case and being damaged in case of a fall. For inner packaging, we recommend multi-layered packaging made of blisters, corrugated cardboard, bags with an air chamber or bulk filling materials. Even when using the original packaging, the pad should be thick enough.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6950273 elementor-widget elementor-widget-heading\" data-id=\"6950273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Make sure the package is well sealed.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5d387 elementor-widget elementor-widget-text-editor\" data-id=\"aa5d387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The use of tear-resistant self-adhesive tapes has been proven in practice. This gives the pack extra stability. You need to glue together the slits on the bottom and the lid.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a59ed49 elementor-widget elementor-widget-heading\" data-id=\"a59ed49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Shipping accessories<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8970b3e elementor-widget elementor-widget-text-editor\" data-id=\"8970b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please DO NOT send accessories with your device, except in the case of:<\/p><ul><li>In case of difficulty charging the device &#8211; send the original charging cable as well as the charger.<\/li><li>Difficulty receiving mobile calls &#8211; send your SIM card together with the device &#8211; after consulting the service.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-107d520 elementor-widget elementor-widget-heading\" data-id=\"107d520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Send your device to one of the following addresses:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a66c7d1 elementor-widget elementor-widget-text-editor\" data-id=\"a66c7d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Send your device to one of the following addresses:<\/p><ul><li>Sofia, 48 Sitnyakovo Blvd., Serdika Center, Samsung Store, Ground floor<\/li><li>Sofia, 214 Ring Road, Ring Mall, Samsung Store, Level 1<\/li><li>Sofia, 69 Bulgaria Blvd, Bulgaria Mall, Samsung Store, Ground floor<\/li><li>Plovdiv, 3 Dr. Georgi Stranski Str, Plovdiv Plaza, Samsung Store, Ground floor<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7791788 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7791788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/order\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Repair Request<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We would like to give you some tips on how to pack your device for repair so that it reaches us safely. Which packaging is right? Your shipment goes through couriers and scads on the way to our service. Therefore, it is important that the shipping packaging protects your device from pressure, impact and other [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1496","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/pages\/1496","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/comments?post=1496"}],"version-history":[{"count":0,"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/pages\/1496\/revisions"}],"wp:attachment":[{"href":"https:\/\/servicepoint.bg\/en\/wp-json\/wp\/v2\/media?parent=1496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}